How do I contact customer support?

If you are experiencing difficulty with the platform or have any general questions, there are 2 ways to contact customer support, all of which can be found below.

By Phone: 

If you would like to leave a message with our answering service, please give us a call at 646-960-3553 and you can expect a reply from our care coordination team within 24-48 hours. 

By Email:

Please send an email to support@joinmonument.com with any questions or concerns you may have and our care coordination team will be happy to assist! Please allow 24-48 hours for a response.