General

Troubleshooting

• Why are my video calls not working?

Monument Support Groups

• Do I have to talk or have my camera on in a Monument support group?
• What can I expect in a Monument support group?

How It Works

• Why is working with a Monument physician different than my primary care doctor?
• Does Monument use The Sinclair Method?
• Which Monument plan is best for me?
• What is Monument's appointment cancellation policy?
• What are Monument's physician appointment fees?
• How frequently will I have to meet with my Monument physician?

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Account Setup

• How do I sign up for Monument? What can I expect?
• How can I manage my Monument membership or make changes to my treatment plan?
• How do I know when I am matched?
• What is your cancellation policy?
• Why isn’t therapy or physician care available in my state?

Community

• What is my nickname in the Monument community?
• Community Principles

Medication & Clinicians

• How long will I be on naltrexone?
• What are Monument's medication options?
• Does Monument take insurance?
• How do I sign up for Amazon pharmacy?
• What are the side effects of Naltrexone?
• Does Monument make money from selling medication?

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Privacy & Security

• How is my information protected?
• Who can see my information?

Contact

• How do I contact customer support?
• Are you experiencing a crisis or emergency?
• Feedback