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General

Have a question about Monument? Browse our FAQs and connect with our support team.

Troubleshooting

  • Why are my video calls not working?

Monument Support Groups

  • How much does a Monument support group cost? 
  • Do I have to talk or have my camera on in a Monument support group?
  • What can I expect in a Monument support group?

How It Works

  • Why is working with a Monument physician different than my primary care doctor?
  • Does Monument use The Sinclair Method?
  • Is Monument for me?
  • What is Monument's appointment cancellation policy?
  • Why would I do weekly therapy instead of bi-weekly?
  • How expensive is Monument?
See all 15 articles

Account Setup

  • How do I sign up for Monument? What can I expect?
  • How do I change my treatment plan or enroll in a personalized plan?
  • How do I know when I am matched?
  • What is your cancellation policy?
  • Why isn’t Monument available in my state?

Community

  • What is my username in the Monument community?
  • Community Principles
  • Is the Monument community free?

Medication & Clinicians

  • How long will I be on naltrexone?
  • What are Monument's medication options?
  • Does Monument take insurance?
  • How do I sign up for Amazon pharmacy?
  • What are the side effects of Naltrexone?
  • Does Monument make money from selling medication?
See all 16 articles

Privacy & Security

  • How is my information protected?
  • Who can see my information?

Contact

  • How do I contact customer support?
  • Are you experiencing a crisis or emergency?
  • Feedback
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